www.Sup-lotro-glod.com
www.Sup-lotro-glod.com1、 Choose the goods
2、 Put in the cart
3、 Log in if registered user / Submit the required information if not willing to register
4、 Go on to payment center
5、 Submit the order
6、 Pay
7、 Accept the goods according to the designated time
Note: we strongly recommend you to register in supgold.com because any of your purchasing behavior will be recorded and automatically summarized to redefine your VIP level. Only the registered customers will be access to the view of their complete behavior records and get our service discounted while purchasing anything on the supgold.com .
To become registered, please click (HERE ) (http://www.supgold.com/main/register.jsp)
To know what is VIP policy, please click ( HERE ) (http://www.supgold.com/main/discunting.jsp)
Supgold.com is well cooperated with Paypal company. We currently accept Paypal, Visa, MasterCard, Discover and American Express. All the payment are authorized to go through Paypal's gateway and will be under 128 SSL security protections for any of the private information (to know what is Private Information, please click (HERE) (http://www.supgold.com/main/helpPolicy.jsp)
Paypal Payment
When you choose Paypal as the payment and click on the button "Proceed to Paypal and pay order" you will be linked to Paypal payment gateway. You will have to login your Paypal account and authorize the transaction in order to send the payment to our account.
Credit/Debit Card Payment
When you choose the Credit/Debit Card as the payment and click on the button "Precede to Paypal and pay order" you will be linked to Paypal payment gateway, which also support Visa, MasterCard, discover and American Express as the payment. Please click on the "Secure Checkout" and fill in the valid information for your payment.
Whenever Paypal or Credit/Debit Card you use as payment, you will receive receipt emails after completing the payment from Paypal. Within the payment receipt is the Transaction Number (Transaction#) which you can use as a reference if you wish to contact our customer service.
What can cause "Payment Refused?"
1. The using bank card is not in the area supported by the bank.
2. Online payment has not opened on the card.
3. The using card is expired, invalid or reported to loss.
4. No enough credits on the card.
5. Card number or password is not correct.
6. ID number is not correct.
7. Data transfer error.
8. Network breaks.
9. The amount on order does not equal to the amount paid.
Is it secure if bank card details shown online?
After users choose any bank to pay on Capital Electronic Store Payment Platform, the system would immediately go into the Gateway of that bank. Bank card details would be filled in on the encrypted gateway page, payment platform or web site can not see any information.
The process of inputting and submitting card details adopts international universal SSL or SET digital certificate to encrypt and transmit; the online payment system of each bank can completely guarantee the safety of paying online?
What essential conditions need to be possessed before making payment?
(1) Safe environment of visiting the Internet; avoid operating in public places, such as Internet cafe, etc.
(2) The cipher strength of IE browser can not be lower than 128-bit; otherwise the high encrypted patch must be downloaded and installed.
Open IE browser--help menu--about Internet Explorer to check and remember the version of IE. If cipher strength is lower than 128-bit, click on the information shown and to go to Microsoft web site to download new updates.
Payment platform page contains a download area; users may choose the appropriate version to download.
Traders can log in trader-side management system--system management--download area to download
(3) The bank cards held by normal users must be used in the geographical region supported by the bank and online payment function must be opened.
Is there any other charge when selecting online payment?
No Also, when the customers go no to the web of the bank to register bank online, not any other charge is demanded by the bank.
What if I failed in paying on the web pages?
Failure in paying on web is usually caused by insufficient balance in credit or disconnection of the Internet during the payment. If encountering this, please make a new order or pay by other ways.
How to query the process of ordering?
If you have any queries of your ordering process, you can call or e-mail customer service centre where we have colleagues who specially serve you for these enquiries. Such as: number of order, order time, order website, type of paying card and amount of payment.
Why can not receive products after I paid?
That may because:
1. The information that customers have inputted is incorrect, so valid order does not generate
2. Valid order has been generated, but there is no enough money on customer's bank card.
3. Sellers do not have enough products. Then sellers should contact customers in due course and inform payment platform to refund money to customers.
User's self-protection on bank card:
1. Do not use a same password on every card.
2. Remember your password!!
3. Do not tell your password to anybody else, including friends.
4. Avoid being peeked when input your password.
5. Do not use your birthday, telephone number or other repeated number as your password.
6. Change password when it might be leaked.
7. Change password frequently.
8. Use anti-virus or personal firewall program to protect your PC when surfing the Internet.
1.The problem of orders often exist due to wrong or not detailed information of the order about E-mail address, dealing time, dealing place, telephone number, etc. So, please make sure that all the items mentioned above are accurate so that the goods could be arrived at the right place on time.
2. Amending Orders
if the orders are paid successfully, it cannot be revised or cancelled until agreed by Supgold.com Please note the following ways to solve this problem after the agreement of Supgold.com
(1) If you want to revise the order, which has, been paid successfully, please contact customer service ASAP. (Note: please submit your order with the valid information such as Email address, Contact telephone number and etc. Otherwise, we may not be able to confirm the revising behavior)
(2) If you want to cancel the order after you have paid by credit card successfully, you can choose to subsist the trading money in the virtual account (It is suggested to do so), if you ask to refund the money to you credit card, the payment platform will charge handling fee accordingly since your payment has been successfully made. If the demanding of refunding was not caused by our company, the balance of the payment will be made into your account after charging the handling fee (Normally 2.9% * transaction + $0.30).
Note: The quantity cannot be added after the order which you have paid for successfully, if you want to reduce or cancel some goods before shipment, you can subsist the balance of payment in the virtual account or ask to return the balance to your own card after charging the handling fee accordingly. (The company who paid for that will charge it.)
Supgold.com respects the privacy of any individual who visits our site and use our services. We will not share, rent or sell any personal information from you to any third parties. This information may include your name, physical and email addresses, MSN and other online contact IDs, your name in any game, and your computer IP address. This information may be provided by you when you register as a member of Supgold.com and/or when you make a transaction with Supgold.com. We will only use your information for internal purpose only. Supgold.com has taken strong measurements to protect your privacy. Your privacy is very important to us and we do our best to protect it.
By using Supgold.com and its services, you signify your acceptance of the terms of Supgold.com Privacy Policy. If you have any concern about your privacy, please contact us before using our services.
Sign up for an account now and start benefiting from faster checkout and more site features.
* Fast check out
when you register with Supgold.com, your order checkout moves into the fast lane. Receive your currency and items more quickly and easily than ever.
* Order tracking
by registering, you may follow your order online easily, and are even able to schedule a time for delivery. All the transaction will be recorded to your account and can be easily checked at anytime.
* VIP discounting
As a registered customer, all the transaction will be recorded. While the total purchasing amount reaches to the required level, you will have much cheaper price based on the VIP discounting rate.
We thank you for your interest in our service and we provide unique VIP system to our customers. If you are a VIP customer, you will get discount when you purchase gold from our website.
Thank you for following up. Jacky with Supgold was able to help me already. I am very pleased with your service. It has helped me get ahead quite a bit in the game. Thanks again to all the folks at Supgold.com!
--Jason T.
True to your word....LOTRO gold was delivered within 6 hours. Always a pleasure doing business with Supgold.com. Thanks again.
--David J.
Thank you very much for you attention and help, I appreciate all the time you put into delivering the shipment.
--Robbie K.
Thank you for the great service and support you guys have given me...Will more than likely purchase something of the Lord Of The Rings Online in the future from you =)
--Chris C.
I have picked up all the items. Thanks for the quick response and the freebies!
--Jim G.